01
Processing
Orders are packed by the studio with attention to small-batch tools and protective packaging. Any product-specific preparation notes should be checked on the product page before checkout.
Shipping
How orders move from the studio.
How OCL orders are packed, handed to carriers, and tracked once they leave the studio.
02
Delivery
Available shipping regions, carrier options, and delivery estimates are shown during checkout when an address is entered. Tracking details are sent when the parcel is on its way.
Before checkout
- Confirm your shipping address is complete and current.
- Check product pages for made-to-order or small-batch notes.
- Review material and care notes for delicate objects.
- Contact the studio before ordering if timing is critical.